RETURN POLICY | Global Gardening

Return Policy

Return Policy – Global Gardening

At Global Gardening, we are dedicated to delivering high-quality gardening products and services. To ensure a smooth experience, please review our updated Return Policy, including procedures for handling damages and requesting replacements.

General Return Policy

We do not accept returns once an order has been placed and processed, unlessthere is:

A defect or damage in the product at the time of delivery.

An error on our part (e.g., wrong item delivered).

Reporting Damaged or Incorrect Items

We take great care in packaging and delivering your order. However, if you receive a damaged, defective, or incorrect item, please follow these steps:

Time Frame:

Report any damage or issue within 24 hours of delivery.

Claims made after this period may not be eligible for replacement.

How to Report:

Include your order number, a description of the issue, and clear photos showing the damage or error.

Replacement Policy

If your claim is verified and meets the return conditions, we will:

Offer a return/replacement for the damaged or incorrect item at no additional cost.

Arrange for the replacement to be delivered either:

Along with your scheduled gardener service, or

Through a separate courier within 1–2 working days.

Important Notes

Returns or replacements will only be processed for items reported within the defined time frame.

Plants must be inspected at the time of delivery; if any plant appears unhealthy or damaged, report it immediately to the delivery person and our support team.

We reserve the right to decline a return or replacement request if the issue is reported after the allowed time or if sufficient evidence is not provided.

For further assistance, contact our customer support at:📧 Email: globalgardening314@gmail.com 📞 Phone: +91 80 6217 9957 Thank you for choosing Global Gardening. We’re here to ensure your gardening journey is smooth and enjoyable!